Shipping policy
Shipping and Processing Times:
Orders will be processed within 5-7 business days of order As such your delivery date will be the processing time + shipping time of the shipping method you select. Orders placed on Thursday or Friday may not ship until Monday. If you need an order shipped in a certain timeframe, need to change your shipping method, or need to make any adjustments on your shipment please email me at Addy@oceanplastics.storeand I will try my best to accommodate you. If an order has already shipped, I cannot make any adjustments.
Choosing priority shipping does not speed up the time that it takes me to process your order, it only affects USPS delivery time. Please remember that everything is handmade for you and good things take time. I am not Amazon lol.
Once your order ships, you will receive an email notification with your USPS tracking number. You can track the status of your package with this tracking.
Lost or Stolen Package
Ocean Plastics is not responsible for lost/stolen packages; however, I will try my hardest to make sure the carrier locates your package.
P.O. Boxes
Ocean Plastics does ship to P.O. Boxes. These packages will be sent through USPS regardless of the shipping method chosen. When shipping with USPS there is not a signature option for P.O.Boxes and the customer assumes the liability of shipping without one.
If Your Order Contains Damaged Pieces:
If any product in your order has arrived damaged in any way, please email Addy@oceanplastics.store in order to rectify the situation. If a return is received with a piece that seems used, worn, or damaged and there was no previous communication that it arrived in anything but perfect condition, I will not be able to process a refund or credit for the product. The customer would then need to provide a shipping label for us to send back the piece.
Domestic Shipping Information:
USPS:
Domestic orders over $35 travel FREE with standard USPS shipping! All exchanges and returns are shipped with USPS. USPS does not deliver on weekends or holidays listed below. Standard USPS shipping generally takes 3-7 business days to deliver once the package has been shipped. USPS priority shipping takes 2-3 business days.
International Shipping Options:
FedEx International Economy:
All international customers are responsible for the customs charges that may arise after it enters the receiving country. This includes any additional duties/taxes on the order. If the customer refuses to pay the duties/tax, the customer will be refunded their order with the amount of return shipping costs deducted. Once the refused package is delivered back to Ocean Plastics, the refund will be processed.
For assistance in calculating the potential total amount of duties/tax on your order, visit https://www.simplyduty.com/ and enter all information from your order. Use "Jewelry" for 'product description' for the most accurate estimate.
Ocean Plastics is also not responsible for any lost or damaged merchandise when shipping internationally. The signature option is not available when shipping internationally and it is a risk the customer takes when purchasing.
USPS First Class Mail International (Canada ONLY):
Canadian residents have the option to opt for $10 USPS shipping to Canada.
Fulfillment Center & Courier Closures:
Please check the specific courier's website for closures. These are the dates that couriers will not deliver.
Courier's Holiday Closure Schedule May Include:
New Years Day
Easter Weekend
Memorial Day Weekend
Independence Day
Labor Day Weekend
Thanksgiving Weekend
Christmas Day
Martin Luther King Jr. Day
President's Day
Memorial Day
Columbus Day
Veterans Day
Ocean Plastics Fulfillment Center is Closed On:
Easter
Independence Day
Thanksgiving
Christmas Eve Day
Christmas Day
New Years Eve Day
New Year's Day
By shopping at Ocean Plastics you agree to all the above terms and conditions.